Customer Service Coordinators

Nombre de la empresa:

HMC España

Ubicación

Población:	Madrid
Provincia:	Madrid
País:	España

Descripción

Puesto vacante:	Customer Service Coordinators
Categorías:	Marketing y comunicación - Marketing
Nivel:	Especialista
Número de vacantes:	5
Descripción de la oferta:	HMC recently launched a new product: VOILÀ Hotel Rewards (VHR). VHR is the first and only points-based, guest loyalty programme built specifically for a global alliance of independent hotels and small groups. VHR is operated by Hospitality Marketing Concepts (HMC), a global company with offices in more than 50 countries in North America, Central/South America, Europe, Middle East and Asia Pacific. VHR has a launch portfolio of hundreds of hotels, including Spain-based Husa Hotels. More information about VHR may be found on the company’s website www.vhr.com.Positioned to take our thriving and innovative business to the next dimension, HMC is conducting a search for the best candidates with a proven track record and desire for success. Location of the position will be in Madrid. Duties: ·Receive, sort and batch all incoming post ·Processing inbound member calls ·Processing inbound member requests and queries ·Batching and data capturing member enrolments ·Making and amending member redemptions ·Dealing with programme related queries from hotels ·Investigate and amend any system related issues ·Fulfil member communications ·Stock control and despatch of programme collateral ·Carry out any other tasks as reasonably requested by direct line Manager

Requisitos

Estudios mínimos:	Formación Profesional Grado Superior
Experiencia mínima:	Al menos 2 años
Requisitos mínimos:	Skills and Experience required: ·Excellent verbal and written communication skills in Spanish and English ·Understanding of Microsoft Office and keyboard proficient ·Ability to process speedily and accurately ·Must have attention to detail and the ability to multi task

Contrato

Jornada laboral:

Completa